Shipping & Delivery Policy

At Vareno, we strive to provide a smooth, reliable, and convenient delivery experience for all our customers across Egypt. Please review our shipping policy below for details about delivery times, shipping fees, and payment methods.

1. Shipping Coverage

We currently offer shipping and delivery across Egypt, including Cairo, Giza, and other governorates, subject to courier service availability in the delivery area.

2. Delivery Timeframes

Estimated delivery times vary depending on the customer's location:

1. Cairo & Giza: 3–5 business days.
2. All Other Governorates: 5–7 business days.

Delivery times are estimates and may vary due to courier availability, public holidays, or circumstances beyond our control.

3. Shipping Fees

Shipping fees are calculated based on the delivery location.

1. Cairo & Giza: Shipping fees are calculated automatically at checkout based on the selected delivery area.
2. All Other Governorates: The shipping fee displayed at checkout is an initial estimate. Our team will contact you to confirm your order and verify the final shipping cost before dispatch.

The final shipping fee for orders outside Cairo and Giza will be communicated to the customer during the order confirmation process.

Please note: Your order will not be dispatched until the order details and final shipping fee have been confirmed with you.

4. Payment Method

We currently offer Cash on Delivery (COD).

Customers can pay for their orders upon delivery. The total amount due, including the product price and confirmed shipping fee, will be communicated before the order is dispatched.

5. Order Confirmation & Processing

1. Our team may contact you by phone or WhatsApp to confirm your order details.
2. For deliveries outside Cairo and Giza, we will confirm the final shipping fee during this communication.
3. Please ensure that your phone number, delivery address, and other contact details are accurate and complete.
4. Order processing and dispatch will proceed after the necessary confirmation steps have been completed.

6. Address Changes & Delivery Issues

If you need to change your delivery address, please contact us as soon as possible. Address changes may not be possible once the order has been dispatched.

If the courier is unable to reach you or deliver your order due to incorrect address details or other delivery issues, our team may contact you to coordinate the next steps.

7. Delays & Order Tracking

If your order exceeds the estimated delivery timeframe, please contact our customer support team for assistance.

We will do our best to help you track your shipment and resolve any delivery-related issues.

8. Contact Us

For shipping inquiries, order confirmation, or delivery assistance, please contact us through:

1. Phone / WhatsApp: +201031700407
2. Email: Vareno4furn1ture@gmail.com
3. Customer Support Hours: 10 AM - 10 PM

When contacting us, please provide your order number to help us assist you more efficiently.

Thank you for shopping with Vareno. We appreciate your trust and look forward to serving you!

Vareno — Thank you for choosing us.